Accessibility: Skip TopNav Ramsey Theory Group CEO Dan Herbatschek Shares Six Ways to Prevent Latent Bugs from Crashing Bot Mitigation Systems Following Cloudflare’s November 18 Incident Herbatschek stresses resilience is crucial due to the fact that customers will never distinguish between a vendor’s outage and a company’s own. November 20, 2025 07:50 ET | Source: Ramsey Theory Group Ramsey Theory Group NEW YORK, Nov. 20, 2025 (GLOBE NEWSWIRE) — In response to this week’s high-profile Cloudflare outage that was triggered by a latent bug in a core service supporting its bot mitigation capability, Ramsey Theory Group CEO Dan Herbatschek is urging organizations to strengthen their configuration governance and resilience planning before a routine change triggers their own platform-wide disruption. On November 18, Cloudflare confirmed through media reports that a configuration update exposed a dormant defect that caused a critical bot mitigation service to begin failing, contributing to widespread degraded performance across multiple global regions. The impact rippled across major digital platforms, temporarily disrupting access to popular consumer and enterprise services worldwide. “This incident illustrates one of the most underestimated forms of operational risk: the collision of a latent defect with a normal, expected configuration change,” said Dan Herbatschek, CEO of Ramsey Theory Group. “Organizations rely on bot mitigation, WAFs, CDNs, and API gateways as the front door to their digital businesses…
Published: November 20, 2025 12:50 pm
Source: GlobeNewswire — Read original