Luxury department store Harrods has been contacted by hackers after data relating to 430,000 customer records was stolen in an IT breach. Harrods said it would not engage with the "threat actor" and added the affected data, taken from a third-party provider, was limited to basic information and did not include passwords or payment details. "Our focus remains on informing and supporting our customers. We have informed all relevant authorities and will continue to co-operate with them," a spokesperson said in a statement. The majority of Harrods customers shop in-store, so it is understood the breach has affected only a small proportion of its shoppers. Harrods did not elaborate on what the hackers had communicated to the company. The stolen data included basic personal information, including names and contact details if they had been provided. Some information relating to marketing preferences, loyalty cards and tie-ins to other companies was also taken, including Harrods co-branded cards, the company's spokesperson said, who added "this information is unlikely to be interpreted accurately by an unauthorised third party".
Published: September 28, 2025 5:25 pm
Source: BBC — Read original